Long Eaton Glass
Maintaining standards is something that all companies big and small should be prioritising. CENSolutions have helped us develop and maintain these standards that remain an integral part of our day-to-day operations and moreover, our company mission statement.
With the help of Paul and his willingness to constantly help us improve, we have the relevant accreditation and certification to prove that we meet these standards. I couldn’t recommend them enough. They are reliable and always look to help, rather than hinder.
Our experience with CENSolutions is never negative, they will always look for positives and go above and beyond the standard service levels. We have recent examples where Paul Scrivener and his team have either advised from a technical standpoint or introduced us to new partners that are helping achieve our long term goals.
I would be happy to recommend CENSolutions to anyone as their certification provider.
They really do provide a fantastic service.
Bradley Merrick
Business Development Manager
Long Eaton Glass
Clayton Glass (Nottingham)
Since converting back to CENSolutions as our accreditation supplier, all of us at Clayton Glass Huthwaite branch are thankful for the support that we receive from our Consultant Paul Scrivener.
He is always able to help and provides the information we require consistently, he is contactable all hours of the day and responsiveness to issues and enquiries is prompt and extremely impressive.
One of the most impressive things about Paul is his ability to get on with all staff here, he fits in when he comes here like he a regular member of our staff. The enthusiasm to help and educate people and ensure everything is conforming is infectious, personally I am grateful to Paul for the knowledge that he has passed onto me. his professionalism and the way he deals with all scenarios we throw at him impeccably providing us with detailed and comprehensive information to pass onto customers.
We as a branch of one most successful glass companies in the UK look forward to working with CENSolutions for a long time in the future and would definitely recommend them to anyone else.
Morley Glass
Although our history stretches back to the 90’s, we couldn’t be a more different business today than we were 21 years ago,” says Ian Short, Managing Director of Morley Glass. “Back then we employed 4 people and only made straight forward IGUs. However, 17 years ago we started to change our business and now we employ 75 people and focus on the manufacture of integral blind units. To meet the expectations of this high-end market, the quality of the product and service has to be second to none, and while we have always been quality focused, three years ago we started working with CENSolutions and now we genuinely feel we are working to a certification scheme that means something.
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“With our previous certification supplier, it was almost as easy as handing over the annual fee, but CENSolutions make us work a lot harder! The pay off to us for doing the extra work though is a more efficient factory and even better products. We know that every product that goes out the door is the best that it can be. Whereas before we knew that we had more technical knowledge than our certification supplier, there is nowhere to hide with the experienced team at CENSolutions! All the consultants have worked in the industry so know the nuts and bolts of what we do – this means they know if anything is out of place, but it also means they can offer advice as to how to put things right. We now have the confidence to meticulously follow procedure according to our quality manual because we have seen the benefits this brings.
“It’s great to be celebrating our 21st birthday feeling like we’re the best that we can be and CENSolutions have played a big part in helping us achieve that.”
Rob Small, CENSolutions’ Independent Consultant adds: “Morley Glass is truly an example of a company who has got it right. They have found their niche and take their responsibility to supply quality seriously. It can be frustrating talking to companies who think product certification is simply about paying for a badge, when we see time and time again the benefits an all-encompassing approach to certification can bring to a business. We’re thrilled to partner with companies like Morley Glass who recognise the advantages of fully committing to quality
Mackenzie Glass
Our experience working with Steve Monk at CENSolutions has been excellent, a very professional company who give effective guidance in all areas of compliance.
Connaught Windows
"Here at Connaught Windows we have found CENSolutions to be a very professional company providing us with certification & testing.
Steve Monk (our CENSolutions agent) works alongside us to ensure we are fully compliant, Steve ensures that the quality system flows effectively with little disruption to our fabrication.
I would recommend CENSolutions to anyone".
Natalie Witczak
Senior Business Manager
Connaught Windows Ltd
496 Wallisdown Road
Bournemouth
Dorset
BH11 8PT
Oakland Glass
We live by certain philosophies at Oakland Glass and we like our suppliers to share the same qualities, so when looking at our Certification partner we wanted someone innovative, adaptive and forward thinking. CENSolutions ticks all of those boxes and have been like a breath of fresh air to work with. We had been using another audit company for some time but we were interested to hear a fresh perspective on Oakland Glass from someone that wasn‘t familiar with our business. It’s always useful to hear a different view from someone outside of your organisation because when you’re busy running a business every day, it’s very easy to take what you do and the way that you do it for granted. CENSolutions offered us some insights we hadn’t considered before and it’s this innovative approach that cemented our decision to switch.
“Oakland Glass has had a successful 25 year history because we have never been afraid to make the first move and lead the way with new technologies or services. We are always open to new ideas and new products that will ultimately make our customer’s lives easier. We look forward to partnering with CENSolutions to ensure we continue to exceed our customers’ expectations for the next 25 years.
Twinseal Ltd
We have used the services of CENSolutions since the start of our company over five years ago. They have advised us in making decisions with regards to which route to take for quality standards in Single Glazed Toughened & Double Glazed Units.
We now hold Kitemark certification for a wide range of single toughened glass and 1279 Part 2 & 3 for conventional and super spacer double glazed units.
The CENSolutions team has a broad range of experienced people who have many years of expertise within our entire industry and an excellent understanding of where a company needs to be heading if it wishes to succeed. Their advice over the years has proved invaluable and has helped us to become a more successful company.
We also believe that CENSolutions have a realistic approach to cost as they have always helped us to achieve the most for the least. The service they offer didn’t end when our Kitemarks were in place. CENSolutions continue to carry out our third party audits and are always available by phone or email when we just need a bit of advice.
I would be more than happy to recommend any company to use the services of CENSolutions and would be more than happy for someone to contact me for any specific information that they may need.
Topline Glass and Glazing Ltd, of Ilton, Somerset
This company has subsequently converted to CENSolutions CMS Marks for their IGU production.
Joanne is highly appreciative of the strong and constructive support from major suppliers like Pilkington, CENSolutions and key equipment suppliers. "When we were planning the layout of the new factory, Pilkington took us to see several other ig companies to help us decide how we wanted to arrange things. CENSolutions have been a tremendous help in managing our Certification and advising on manufacturing techniques and processes.
Reflex Glass, Leicester
Business is about people and relationships and CENSolutions have mastered this, in particular Mike Gaillard who steered my company through the red tape and work involved with gaining both part 2 and part 3 of EN1279. Mike’s a cheerful and enthusiastic character who cuts thru all the BS in the glass industry and understands what unit fabrication is all about. More than just quality consultants or service providers CENSolutions feel more like one of the team."
F&L Double Glazing Ltd
Of Chatham, Kent, manufactures PVCu and aluminium windows and conservatories, with a strong reputation for coloured leads, bevels and artwork. Glass manager, Ted Fullegar is quick to give credit for the support they have received: "Since we achieved EN1279 accreditation with the expert help of Mike Gaillard of CENSolutions Ltd. We have benefited from the ongoing support of CENSolutions Compliance Management System. Mikes’ assistance through the past two years of auditing and periodic testing has given added value to our product. The level of remakes has been dramatically reduced giving us all the associated financial savings. We have been awarded CENSolutions CMS Mark that enables us to tender for work in the New Build Industry controlled by The NHBC.
CENSolutions are please to also give credit to Ted and in particular Ian Dade for the enthusiastic manner in which they have adopted the principles of Quality Management. The last two audits have resulted in them attaining a score of 99%. Mikes’ comment "During the last audit I went through their system with an extremely fine toothcomb in an attempt to find issues where F&L were non-compliant - I could not find a fault and express my high opinions of the teams effort to Ann McMachan, Director.