We’ve been working with the team at CENSolutions for a long time. They have been a great support in helping us achieve EN 1279 for our sealed units and EN14351 for the manufacture of our PVC-U frames, so when we wanted to add Secured By Design to our portfolio, they were the obvious choice. We have worked with other auditing companies in other areas of the business but CENSolutions consistently deliver service and support that is over and above anyone else. They also offer fantastic technical support thanks to their clear expertise in the field.” “Paul Scrivener, Consultant for CENSolutions adds: “Unfortunately doing the job I do you come across a number of companies that aren’t fully compliant to the relevant standards, either because they don’t want to be or because they haven’t been given the full facts about what they do and don’t need to do to achieve full compliance. Hallmark Panels are a fantastic example of a company doing things right and even going above and beyond to ensure their customers are getting good quality products with the third party credibility of all the relevant accreditations
We live by certain philosophies at Oakland Glass and we like our suppliers to share the same qualities, so when looking at our Certification partner we wanted someone innovative, adaptive and forward thinking. CENSolutions ticks all of those boxes and have been like a breath of fresh air to work with. We had been using another audit company for some time but we were interested to hear a fresh perspective on Oakland Glass from someone that wasn‘t familiar with our business. It’s always useful to hear a different view from someone outside of your organisation because when you’re busy running a business every day, it’s very easy to take what you do and the way that you do it for granted. CENSolutions offered us some insights we hadn’t considered before and it’s this innovative approach that cemented our decision to switch.
“Oakland Glass has had a successful 25 year history because we have never been afraid to make the first move and lead the way with new technologies or services. We are always open to new ideas and new products that will ultimately make our customer’s lives easier. We look forward to partnering with CENSolutions to ensure we continue to exceed our customers’ expectations for the next 25 years.
We have used the services of CENSolutions since the start of our company over five years ago. They have advised us in making decisions with regards to which route to take for quality standards in Single Glazed Toughened & Double Glazed Units.
We now hold Kitemark certification for a wide range of single toughened glass and 1279 Part 2 & 3 for conventional and super spacer double glazed units.
The CENSolutions team has a broad range of experienced people who have many years of expertise within our entire industry and an excellent understanding of where a company needs to be heading if it wishes to succeed. Their advice over the years has proved invaluable and has helped us to become a more successful company.
We also believe that CENSolutions have a realistic approach to cost as they have always helped us to achieve the most for the least. The service they offer didn’t end when our Kitemarks were in place. CENSolutions continue to carry out our third party audits and are always available by phone or email when we just need a bit of advice.
I would be more than happy to recommend any company to use the services of CENSolutions and would be more than happy for someone to contact me for any specific information that they may need.
Topline Glass and Glazing Ltd, of Ilton, Somerset
This company has subsequently converted to CENSolutions CMS Marks for their IGU production.
Joanne is highly appreciative of the strong and constructive support from major suppliers like Pilkington, CENSolutions and key equipment suppliers. "When we were planning the layout of the new factory, Pilkington took us to see several other ig companies to help us decide how we wanted to arrange things. CENSolutions have been a tremendous help in managing our Certification and advising on manufacturing techniques and processes.
Reflex Glass, Leicester
Business is about people and relationships and CENSolutions have mastered this, in particular Mike Gaillard who steered my company through the red tape and work involved with gaining both part 2 and part 3 of EN1279. Mike’s a cheerful and enthusiastic character who cuts thru all the BS in the glass industry and understands what unit fabrication is all about. More than just quality consultants or service providers CENSolutions feel more like one of the team."
F&L Double Glazing Ltd
Of Chatham, Kent, manufactures PVCu and aluminium windows and conservatories, with a strong reputation for coloured leads, bevels and artwork. Glass manager, Ted Fullegar is quick to give credit for the support they have received: "Since we achieved EN1279 accreditation with the expert help of Mike Gaillard of CENSolutions Ltd. We have benefited from the ongoing support of CENSolutions Compliance Management System. Mikes’ assistance through the past two years of auditing and periodic testing has given added value to our product. The level of remakes has been dramatically reduced giving us all the associated financial savings. We have been awarded CENSolutions CMS Mark that enables us to tender for work in the New Build Industry controlled by The NHBC.
CENSolutions are please to also give credit to Ted and in particular Ian Dade for the enthusiastic manner in which they have adopted the principles of Quality Management. The last two audits have resulted in them attaining a score of 99%. Mikes’ comment "During the last audit I went through their system with an extremely fine toothcomb in an attempt to find issues where F&L were non-compliant - I could not find a fault and express my high opinions of the teams effort to Ann McMachan, Director.
Tom Glass, of Witney, Oxfordshire
Was the whole procedure stressful, time-consuming and disruptive? "The service has been totally fuss-free. No stress, no disruption to our operation. CENSolutions have guided us through every step. He explained every part of the process, interpreted our test results and gave us the necessary advice on our operation to make sure that we got it right first time. Re-testing is expensive and time-consuming. Twice yearly audit visits to make sure our system is still compliant round out his service."