CENSolutions Makes Compliance Easy for The Window Outlet

The Window Outlet, a high quality aluminium fabricator, has recently partnered with CENSolutions for support with CE Marking compliance and not only is the company reporting that the whole process was made easy, it also achieved a staggering 99 out of 100 on its first audit.

Ben Warren, Managing Director of The Window Outlet explains: “We were looking for someone to help and guide us through the CE Marking maze and CENSolutions were very helpful. Our dedicated independent consultant, Steve Monk, has provided us with our CE Marking Declaration of Performances and a Factory Production Control Manual that is very easy for us to keep fully up to date to ensure we are wholly compliant with all current legislation. As a result, but also thanks to the company’s no hassle approach, the audit procedures are not too time consuming, leaving us more time to concentrate on what we do best – making high quality windows and bi-fold doors.

“As a relatively new company that sells itself on high quality products with outstanding customer service, our reputation is everything to us, so we want to do everything right. To achieve such a high pass rate in our audit we had to have: A detailed technical file on all products used in the manufacturing process, from silicone to screws; Training matrix record of all factory and office staff; Quality records throughout the production process, culminating in a rigorous final inspection and quality control procedure; Calibration records for all measuring devices; Maintenance records of all factory machinery and up to date failure records for all occurrences of minor faults and non-compliances. This may sound like hard work to people who have a busy factory to run – it did to me at first – but CENSolutions made it easy and the benefits in terms of improved quality and efficiency in our factory are exponential.”

CENSolutions’ Steve Monk says: “The team at CENSolutions are very aware that talking about compliance, records and matrices leaves most people cold but as all the consultants also have experience of working in factories and being under pressure to hit targets and deadlines, we cut out the jargon and offer a level of empathy that you don’t often find in your certification supplier. We understand how important quality is to companies like The Window Outlet, especially in such a competitive market for aluminium fabricators, so our aim is to facilitate quality processes that ultimately make their lives easier, their factories more efficient while at the same time ensuring full compliance to all relevant legislation.”


For more information on CENSolutions, call us today on 01785 716625